RETAIL MARKETING · CUSTOMER EXPERIENCE
MERCEDES-AMG
Multi-year retail-marketing support for Mercedes-AMG—from sales tools and training to digital customer experiences and the global AMG Performance Tour.
PROJECT OVERVIEW
ELEVATING PERFORMANCE AT EVERY TOUCHPOINT.
For Mercedes-AMG, I provided multi-year marketing support for the retail organisation, translating the performance brand into effective tools and experiences for dealers and customers.
Projects ranged from promotional campaigns, sales training and literature to digital customer-experience initiatives designed to support the premium retail journey.
The portfolio also included the global AMG Performance Tour 2008—an immersive brand experience created for the international dealer network and VIP customers.
PROJECT SNAPSHOT
CLIENT
Mercedes-AMG
MARKET
Global
FOCUS
Retail marketing
Sales enablement
Training
Premium customer experience
SCOPE
Promotions and sales literature
Digital customer experience
Dealer communication
AMG Performance Tour 2008
